K3 Starcom’s first-rate support services cover your IT infrastructure. From hardware and software to legacy equipment, we can ensure that whatever happens, you’re totally covered. Our support service means that you can rest assured that your current technology is working to its best possible standard, keeping your business up and running.
We offer a range of support services, depending on what your business needs. Our on site equipment workshop and legacy equipment store also provide us with ample resources to support ongoing hardware and legacy issues.
Key benefits of our support service include nationwide coverage, 24 hours a day, 365 days a week. We also offer access to our in-house helpdesk, service level agreements that meet the demands of your business, regular reporting, remote support carried out over remote secure connections to your system, remote troubleshooting and fixing and escalations to site.