One of the UK’s largest shoe retailers has significantly reduced the amount of time it spends on manual reporting and protected its stock management information after implementing a Microsoft Dynamics NAV solution from K3 Retail, managed and hosted by K3 Starcom.
The Lloyd Shoe Company, which operates footwear concessions in over a thousand major UK high street stores, first implemented Microsoft Dynamics NAV in 2011, and opted for a fully-hosted and managed solution from K3 Starcom. Without the resources required to maintain the system in-house, the company invested in a full cloud solution, with back-up, disaster recovery and support services from K3 Starcom included in the deal. The fully customised solution replaced two disparate systems and as Financial Controller Paul Calvett explains, outsourcing hosting services is contributing to widespread time savings throughout the business.
“Our previous systems were not integrated and we were maintaining them ourselves, which meant we were spending a lot of time performing manual data backups. We wanted to increase our data security and protection, and for a business that is pulling in data from multiple sites throughout the UK, we need the reassurance that it is being handled, maintained, backed up, and protected by an expert such as K3 Starcom.”
In the event that the business loses communications, Lloyd Shoe can operate from any other Internet-enabled location in order to continue key business functions. Furthermore, should the need arise, K3 Starcom’s fully resilient architecture allows point-in-time recovery, restoring data and service in line with Service Levels. And because K3 Starcoms’s service is scalable and delivered within a cloud environment, Lloyd Shoe can scale its ERP infrastructure up or down as the business demands. For a growing company with multiple sites and warehousing facilities, this flexibility is key to supporting further growth.
Paul Calvett continues: “We retail stock from all over the world and store it in multiple warehouses, for delivery to over a thousand stores, so you can imagine we have a lot of business critical data running throughout our ERP system. This makes a fully managed cloud solution a very flexible and effective deployment model for us, because we are confident our system can securely and confidently support influxes of data and seasonal peaks, without collapsing or requiring additional investment or storage.