The Lowry’s vision is to be ‘the most successful arts venue in the world’ and they rely on their IT infrastructure to enable them to succeed.
With only two IT staff who are responsible for everything from conferences and exhibitions to onsite Wi-Fi, websites and everything in between, it is of the utmost importance to The Lowry that their IT systems ‘just work’, and that specialist support for the more complex aspects of their infrastructure is totally dependable.
K3 Starcom have been providing IT support and technical guidance to The Lowry for eight years for various elements of their IT systems. However, one area that K3 Starcom did not provide support for was the organisation’s Storage Area Network (SAN) solution.
The Lowry had bought a NetApp SAN system and support package in 2010 and used it to run a virtualised environment managing email, storage, domain controllers and a variety of databases. These included the HR and booking systems and perhaps most importantly the archive of L.S. Lowry’s works.