Starcom is the result of the merger between an international hosting provider and an onsite infrastructure specialist with a over 25 years’ collective experience delivering on-premise and cloud server design and support, providing us with a unique combination of skills, experience and ability to help your business.
Starcom not only provide cloud solutions, we also have on-premise technicians and infrastructure, support, consultancy and systems integration services to provide you with the maximum flexibility. Our aim is for you to get the most possible value from your IT infrastructure.
We design, procure, implement, manage and support a wide range of solutions to help you gain more from your investment in people and technology.
Our consultants are all industry experts who have experience in designing and managing complex IT infrastructures and solutions.
We make sure our engineers are available to visit customer sites when needed to repair/install equipment in order to keep your business running. We have a dedicated facility where hardware is built and tested prior to deployment, meaning we can react fast to the needs of our customers.
Our Project Managers are PRINCE2 qualified and follow ITIL principles to guide you through any changes to your IT and ensure the successful completion of all projects. They will work to your requirements to either fully manage a project or provide a bespoke element of a larger task.
In addition to this, K3 Group support is available 24/7. The aim of the support team is to resolve customer issues as quickly as possible to minimise any downtime for your business. They provide a single point of contact and their experience and knowledge of the frontline ensures that any issue is resolved quickly.
Starcom is part of the K3 Business Technology Group (K3 BTG), the UK’s leading supplier of integrated business systems.
When you use Starcom, K3 Group services at your disposal include:
- Support from industry experts
- Engineer call-out when needed
- Dedicated facility for hardware building and testing
- All Project Managers qualified to PRINCE2 and follow ITIL
- 24 hour support